Built through people, operations, business and systems.
Listen first. Build trust. Make the options clear.
Understood client needs, explained options and handled questions without losing the human side of the conversation.
Built relationships through follow-up, active listening and clear communication.
Technology has to work for the person using it.
Helped community users with computers, digital services, device setup and everyday troubleshooting.
Supported daily administration and documentation, explaining technical steps in language people could use.
From a client conversation to a working website.
Turned business needs into scope, interfaces and frontend implementations, working through feedback and revisions.
Handled domains, DNS, hosting and deployment alongside the responsibility of delivering the work.
An academy to run. People to teach. Decisions to own.
Run coaching, mentoring, class coordination and academy operations, including administration and team responsibilities.
Manage branding, marketing, member communication and events while developing the business and its community.
RM15,000TUBE SME Corp grant received to expand the business.
Connect the content, the campaign and the workflow.
Handle content strategy, social media operations and Meta Ads campaign work, from audience planning to optimization.
Build AI agent workflows for research, content, scheduling and monitoring, with human approval for higher-risk actions.
DFK INC / Ghazwah Tech is the first business workspace for a marketing workflow built around specialist AI agents.
Jebat coordinates specialist agents, assigns tasks and tracks progress. Each business has its own project workspace to keep its data separate.
Canva MCP supports design work, n8n connects scheduling and publishing workflows, and Meta Ads MCP supports ad management. Hermes runs on DigitalOcean for selected agent tasks.
Paid ads, pricing, major promotions and sensitive replies require human approval. The pilot is testing a workflow that can later serve more businesses.